FAQs & Policies

Equipment Rental Policies

  • A valid driver’s license and credit/debit card are required for all rental transactions (names on both pieces of identification must match).
  • The customer pays for the time he/she has the item (including weekends and holidays), not the time used.
  • For an additional fee, delivery is available for all rental equipment.
  • The customer is responsible for loss or damage to the equipment while in his/her possession, except in case of equipment failure.
  • Ward’s Equipment Rental offers damage waiver protection on equipment; this is optional but recommended.
  • In case of equipment failure or components (such as blades) wearing out, the customer should contact Ward’s Rental as soon as possible to remedy the situation.
  • Customers returning equipment in dirty condition will be assessed a cleaning fee starting at $25.00.
  • Customer contract will reflect most current pricing and supersedes brochure or website prices.

Delivery Rates

Experience hassle-free equipment delivery with our transparent pricing model. Delivery rates are as follows:


  • 1-45 min: $85 round trip ($42.50 each way)
  • 46-75 min: $125 round trip ($62.50 each way)

Dual Equipment Load Wrecker or Scissor Lifts:

  • 1-45 min: $125 round trip ($62.50 each way)
  • 46-75 min: $200 round trip ($100 each way)


  • 1-45 min: $350 round trip ($175 each way)
  • 46-75 min: $450 round trip ($225 each way)

For delivery times exceeding 75 minutes call us for a competitive custom quote.

Price Match Policy

Customer must provide a proposal or quote for a comparable product and item rate must be based on current pricing.
Competitor company must have a physical location within 50 miles of Hamburg, MI.
Item must be a comparable brand, size, model, and condition to the equivalent item available at Ward’s Equipment Rental.

Matched price must include all insurance, damage waivers, delivery fees, and other additional costs. (When all costs are factored in, Ward’s Equipment Rental price is often the most affordable!)
Rental time period must be for the same duration (hourly, daily, weekly, or monthly).
Program may change without notice; please call Ward’s Equipment Rental for the most current information.

Privacy Policy

View our privacy policy here.

Contract Terms & Conditions

Click here for Ward’s Rental Contract Terms & Conditions PDF